Which of the following is NOT among the three key techniques for improving a business transactional process?

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The correct answer is based on understanding the three key techniques typically associated with improving business transactional processes. Implementing the Current Value Stream map is a tool used primarily in the context of Lean methodologies to visualize and improve the flow of materials and information. While it is valuable for identifying waste and inefficiencies, it is not one of the core techniques that are universally recognized as essential for enhancing transactional processes.

On the other hand, streamlining workflows, standardizing work procedures, and analyzing performance metrics are fundamentally crucial techniques for enhancing business processes. Streamlining workflows focuses on simplifying processes to increase efficiency and reduce delays. Standardizing work procedures ensures consistency and quality in output, which is vital for effective transactional operations. Analyzing performance metrics enables organizations to measure and assess their processes to identify areas for improvement and maintain alignment with business goals.

Thus, while the Current Value Stream map is an important aspect of process improvement, it is not universally considered one of the top three key techniques specifically for improving transactional processes.

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