When initiating the process mapping, what is a critical first step?

When initiating the process mapping, clearly defining the boundaries of the process is essential because it establishes the scope of what will be analyzed and improved. By determining where the process begins and ends, you set the context for the entire mapping exercise. This clarity helps to focus the team's efforts on relevant inputs and outputs and ensures that all stakeholders have a shared understanding of what is included in the process. It prevents scope creep, ensures that all critical elements are considered, and facilitates effective communication throughout the mapping and improvement efforts. Establishing boundaries also aids in identifying the resources needed and helps avoid unnecessary complexity by keeping the team focused on the relevant aspects of the process.