What type of communication is defined as the free exchange of ideas and information based on trust?

Open communication is characterized by the free exchange of ideas and information where individuals feel safe to express their thoughts, questions, and concerns without fear of judgment or retaliation. This type of communication fosters trust among participants, encouraging collaborative dialogue and collaboration. When communication is open, it facilitates transparency and clarity, allowing for the constructive sharing of viewpoints and solutions.

In contrast, transactional communication typically refers to exchanges that are more structured and focused on delivering specific messages or completing particular transactions, often lacking the depth of trust that defines open communication. Non-verbal communication relates to conveying messages without words, which, while important, does not inherently support the free exchange of ideas based on trust. Lastly, formal communication usually occurs within established protocols and hierarchies, which can restrict open dialogue and limit the free exchange of ideas. Therefore, open communication stands out as the approach that cultivates trust and encourages a collaborative environment.