Sub-optimization is most likely to occur when departments focus on what?

Sub-optimization is a phenomenon that occurs when different departments or teams within an organization prioritize their individual goals at the expense of the overall organizational objectives. When departments focus solely on their own specific goals, they may make decisions that optimize their performance metrics but result in negative consequences for other departments or the organization as a whole.

This behavior can lead to a disconnect between departments, where cooperation and resource sharing are minimized. Individual goals might not align with the broader objectives of the organization, thus hindering overall performance and efficiency. The emphasis is on departmental silos rather than a holistic view of the organization’s goals, which is vital for achieving synergy and maximum effectiveness.

In contrast, options such as organizational collaboration, customer satisfaction, and cross-functional teamwork promote a more integrated approach. These strategies encourage departments to work together towards shared goals, ensuring that their efforts contribute positively to the overall success of the organization.